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Having been in the flooring business for quite some time, we’ve heard lots of questions that tend to get repeated. Here are a few of them, with the answer to go along with them. We present them here for you in hopes that they help you in your personal flooring endeavor. If we can be of further assistance, be sure to stop by either of our showrooms, from where we serve the greater Rochester, NY area, located in Webster, NY and Spencerport/Greece, NY,

What is the difference between solid hardwood and engineered hardwood?
Solid hardwood flooring is one solid sheet of natural hardwood, top to bottom. Engineered hardwood features a single veneer of wood sandwiched between a backing layer and a protective top coat. Also, solid wood cannot be installed below grade, ever.

What is luxury vinyl flooring?
It is a vinyl floor covering that can take on the appearance of any all natural flooring material. It comes in layers, is sometimes waterproof, and looks stunning once in place.

What’s the best room to install luxury vinyl flooring in?
The truth is, any room in your home can benefit from luxury vinyl flooring. For the waterproof variety, bathrooms, basements, and kitchens are an excellent placement.

How often should you clean your carpets?
There is no diehard answer to this. You should vacuum daily if your house is busy, or in busy areas, less if you don’t. Spot treat stains as soon as they happen. Professional cleanings should be carried out once every twelve to eighteen months, or as needed.

How durable is laminate flooring?
Laminate is durable enough for some of the most active households across the country. The sturdy construction can also help even out uneven flooring sections.

What’s the best way to clean my tile flooring?
Follow guidelines laid out by your flooring manufacturer or by your flooring associate.

When should I strongly consider getting new flooring for my home?
If your flooring is damaged beyond repair, dingy, crushed, or any one of a variety of different factors, you may be looking at the complete replacement of your flooring. Your associate can ask a few questions and help get you on your way.

What is the lifespan of a carpet?
Most carpet can last between 20 and 40 years with proper care and maintenance. The fiber you choose can also make a big difference, with busy homes needing a more durable fiber.

Why is it better to have your floors professionally installed than doing it myself?
Professional installation guarantees you’ll have a successful flooring installation, no matter the material, you’ll only pay for exactly what’s used on your floors, and you’re protected against voided manufacturer’s warranties.

What is the best flooring to install in my bathroom?
There are many products that work in this space, but the best ones will be completely impervious to water with other safety measures built into the product.

Why are area rugs important to have after I just got new hardwood installed?
Area rugs can add both an amazing decor element to your hardwood as well as be a protecting factor as well. Catching dirt and debris before it ever reaches your hardwood flooring, they can even work to extend the lifespan of your new flooring.

What’s the difference between luxury vinyl plank and luxury vinyl tile?
Luxury vinyl planks come in a plank size, much like hardwood flooring, while luxury vinyl tile comes in tile form.


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